POLICE commissioner Bheki Cele has recommended the formation of a committee consisting of police communication officials to respond to writers of letters to the newspapers complaining about the service provided by the police, writes Ernest Mabuza in Business Day,

This would enable the police to get in touch with the letter writers to address their complaints. The police would need to do this in order to obtain information about the nature of the complaints and specific details about the officials being blamed.

Cele’s initiative would assist the public in matters that are not directly covered by the Independent Complaints Directorate, a government department that was established to investigate complaints of brutality, criminality and misconduct against members of the police.

Cele said the initiative was an attempt to deal swiftly and decisively with police members who did not subscribe to the South African Police Service’s ethos of “to serve and to protect”, and whose conduct brought shame to the organisation.

“The idea is not to harass or to victimise them, but to assist them in expediting the resolution of the many problems faced by the letter writers regarding poor service delivery … in the organisation,” said police spokesman Selby Bokaba.

Click here to read the full report, posted on Business Day's website.