To manage and facilitate all aspects of communication related to the Customer Operations units (mainly C-level communication) and COPS inter alia projects namely: Transformation,, COPS People First and COPS People Journey.

  • Conceptualise, own and deliver Communication Strategy for Chief
  • Proactively manage input of communications by building a content library for COPS
  • Provide the necessary support services to enable effective project management
  • Improve the culture of the COPS environment, internal and outsourced partners
  • Manage the COPS engagement initiatives to ensure improvement of engagement scores both internally and working with Outsourced Partners
  • Support and protect brand by ensuring positive messaging is maintained and establish consistency of communication throughout COPS
  • Streamline all COPS communications, including developing and implementing a communication platform for COPS and library of relevant communications
  • Integrate project work through, but not limited to, interfacing and liaising with all relevant groups/divisions/stakeholders
  • Ensure transparency to the rest of the business regarding all projects and project status
  • Compile feedback and recommendations to COPS management team
  • Good knowledge of the cellular and/or telecoms industry
  • Business/corporate communication
  • Project Management
  • Change Management
  • Business Analysis
  • Policies and procedures
  • Matric is essential
  • A relevant degree/diploma in Communications/Journalism/Media/PR or Project Management
  • 5 years relevant work experience of which at least 2 years in a Communication/PR role is essential
  • Experience in Telecommunications or related environment is desirable

Location: Midrand Commercial Park 1685

Job Type: Full-time

Employment Type : Permanent
Closing Date: 18-May-15, 11:59:00 PM